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DESTINOS
  • Bahia, Brazil
  • Cap Cana, Dominican Republic
  • Punta Cana, Dominican Republic
  • Santo Domingo, Dominican Republic
  • Sicily, Italy
  • Montego Bay, Jamaica
  • Cancun: Costa Mujeres, Mexico
  • Riviera Maya, Mexico
  • Riviera Nayarit, Mexico
  • Ibiza, Spain
    • All-Ibiza, Spain
    • Playa d'en Bossa, Ibiza - Spain
    • San Antonio, Ibiza - Spain
    • Santa Eulàlia, Ibiza - Spain
  • Madrid, Spain
  • Malaga, Spain
  • Menorca, Spain
  • Sevilla, Spain
  • Tenerife, Spain
  • Valencia, Spain
  • New York, United States
HOTELS
  • Grand Palladium Imbassaí Resort & Spa
    Bahia, Brazil
  • The Signature Level At Grand Palladium Imbassaí Resort & Spa
    Bahia, Brazil
  • TRS Cap Cana Waterfront & Marina Hotel
    Cap Cana, Dominican Republic
  • Grand Palladium Bávaro Suites Resort & Spa
    Punta Cana, Dominican Republic
  • Grand Palladium Palace Resort & Spa
    Punta Cana, Dominican Republic
  • Grand Palladium Punta Cana Resort & Spa
    Punta Cana, Dominican Republic
  • TRS Turquesa Hotel
    Punta Cana, Dominican Republic
  • Dominican Fiesta Hotel
    Santo Domingo, Dominican Republic
  • Grand Palladium Sicilia Resort & Spa
    Sicily, Italy
  • The Signature Level at Grand Palladium Sicilia Resort & Spa
    Sicily, Italy
  • Grand Palladium Jamaica Resort & Spa
    Montego Bay, Jamaica
  • Grand Palladium Lady Hamilton Resort & Spa
    Montego Bay, Jamaica
  • The Signature Level at Grand Palladium Lady Hamilton Resort & Spa
    Montego Bay, Jamaica
  • Family Selection at Grand Palladium Costa Mujeres Resort & Spa
    Cancun: Costa Mujeres, Mexico
  • Grand Palladium Costa Mujeres resort & Spa
    Cancun: Costa Mujeres, Mexico
  • TRS Coral Hotel
    Cancun: Costa Mujeres, Mexico
  • Family Selection at Grand Palladium Kantenah Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium Colonial Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium Kantenah Resort & Spa
    Riviera Maya, Mexico
  • Grand Palladium White Sand Resort & Spa
    Riviera Maya, Mexico
  • TRS Yucatan Hotel
    Riviera Maya, Mexico
  • Family Selection at Grand Palladium Vallarta Resort & Spa
    Riviera Nayarit, Mexico
  • Grand Palladium Vallarta Resort & Spa
    Riviera Nayarit, Mexico
  • Grand Palladium Select Palace Ibiza
    Ibiza, Spain
  • Grand Palladium White Island Resort & Spa
    Ibiza, Spain
  • Hard Rock Hotel Ibiza
    Ibiza, Spain
  • Ushuaïa Ibiza Beach Hotel
    Ibiza, Spain
  • Palladium Hotel Palmyra
    Ibiza, Spain
  • TRS Ibiza Hotel
    Ibiza, Spain
  • The Signature Level at TRS Ibiza Hotel
    Ibiza, Spain
  • BLESS Hotel Ibiza
    Ibiza, Spain
  • Palladium Hotel Cala Llonga
    Ibiza, Spain
  • BLESS Hotel Madrid
    Madrid, Spain
  • Only YOU Boutique Hotel Madrid
    Madrid, Spain
  • Only You Hotel Atocha
    Madrid, Spain
  • Hard Rock Hotel Marbella
    Malaga, Spain
  • Only You Hotel Málaga
    Malaga, Spain
  • Palladium Hotel Menorca
    Menorca, Spain
  • Only YOU Hotel Sevilla
    Sevilla, Spain
  • Hard Rock Hotel Tenerife
    Tenerife, Spain
  • Only YOU Hotel Valencia
    Valencia, Spain
  • 45 Times Square Hotel
    New York, United States
RECENT SEARCHES
Destination

    Brazil

  • Bahia
  • Dominican Republic

  • Cap Cana
  • Punta Cana
  • Santo Domingo
  • Italy

  • Sicily
  • Jamaica

  • Montego Bay
  • Mexico

  • Cancun: Costa Mujeres
  • Riviera Maya
  • Riviera Nayarit
  • Spain

  • Ibiza
    • All-Ibiza
    • Playa d'en Bossa
    • San Antonio
    • Santa Eulàlia
  • Madrid
  • Malaga
  • Menorca
  • Sevilla
  • Tenerife
  • Valencia
  • United States

  • New York
HOTELS
  • 45 Times Square Hotel
  • BLESS Hotel Ibiza
  • BLESS Hotel Madrid
  • Dominican Fiesta Hotel
  • Family Selection at Grand Palladium Costa Mujeres Resort & Spa
  • Family Selection at Grand Palladium Kantenah Resort & Spa
  • Family Selection at Grand Palladium Vallarta Resort & Spa
  • Grand Palladium Bávaro Suites Resort & Spa
  • Grand Palladium Colonial Resort & Spa
  • Grand Palladium Costa Mujeres resort & Spa
  • Grand Palladium Imbassaí Resort & Spa
  • Grand Palladium Jamaica Resort & Spa
  • Grand Palladium Kantenah Resort & Spa
  • Grand Palladium Lady Hamilton Resort & Spa
  • Grand Palladium Palace Resort & Spa
  • Grand Palladium Punta Cana Resort & Spa
  • Grand Palladium Select Palace Ibiza
  • Grand Palladium Sicilia Resort & Spa
  • Grand Palladium Vallarta Resort & Spa
  • Grand Palladium White Island Resort & Spa
  • Grand Palladium White Sand Resort & Spa
  • Hard Rock Hotel Ibiza
  • Hard Rock Hotel Marbella
  • Hard Rock Hotel Tenerife
  • Only YOU Boutique Hotel Madrid
  • Only YOU Hotel Sevilla
  • Only YOU Hotel Valencia
  • Only You Hotel Atocha
  • Only You Hotel Málaga
  • Palladium Hotel Cala Llonga
  • Palladium Hotel Menorca
  • Palladium Hotel Palmyra
  • TRS Cap Cana Waterfront & Marina Hotel
  • TRS Coral Hotel
  • TRS Ibiza Hotel
  • TRS Turquesa Hotel
  • TRS Yucatan Hotel
  • The Signature Level At Grand Palladium Imbassaí Resort & Spa
  • The Signature Level at Grand Palladium Lady Hamilton Resort & Spa
  • The Signature Level at Grand Palladium Sicilia Resort & Spa
  • The Signature Level at TRS Ibiza Hotel
  • Ushuaïa Ibiza Beach Hotel
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Discounts

Book your stay through the Palladium Hotel Group website or through our Call Center and you will receive a guaranteed 5% discount on all bookings. 

Book through the Palladium Hotel Group website or through our Call Center and you will receive a guaranteed 5% discount on all spa treatments that you complete in establishments that are taking part the program. You can check the list of spas taking part in this program in the section: “How to collect points - Spa”

Benefit from a 20% annual discount that you will receive in January. Once you have
obtained the voucher, you can use it on your next stay. See Terms and Conditions*.

Enjoy a 10% discount on all purchases in bars and restaurants that are taking part in this program, even if you’re not staying with us! You can check the list of bars and restaurants taking part in this program in the section: “How to collect points - Food Service”.

Get a 10% discount on extra services you may require during your stay, such as upgrades, day passes, amenities…

Get access to company promotions before anyone else, enjoy them for longer and benefit from exclusive Palladium Rewards offers.

Points

We are happy to welcome you to the program with 2,500 ready-to-redeem Elite and Rewards points so that you can celebrate being part of the Palladium Rewards family with us.

Book your stay through the Palladium Hotel Group website or through our Call Center and you will receive 12 Elite and Rewards points for every euro or dollar spent.

Earn 12 Rewards and Elite points for every euro or dollar spent on purchases in restaurants and spas taking part in the program, even if you’re not staying with us! You can check the list of bars and restaurants taking part in this program in the section: “How to collect points - Food Service” and “How to collect point - Spa”. 

You can redeem your available Reward points whenever you want. We won’t put a date limit on them!

Invite your friends to join the program and earn 500 points for each friend that you bring. You’ll be rewarded for the first 10 friends that complete the registration!

Bookings made through a third party, such as tour operators or travel agents, also earn rewards! Get 500 Elite points for every night booked.

We’ll make it easy for you. You can pay for bookings and purchases using your Rewards points. If you don’t have enough points, you can use a combination of points and money. 

You can give your points to friends and family members so they can enjoy a stay with us or use our restaurants and spas. It’s totally free! 

Benefits

Book your stay at hotels in the Americas through the Palladium Hotel Group website or through our Call Center and benefit from our Webcome Package, which includes extras such as:

  • Free transfer**: Shared service from the airport.
  • 600 Resort Credits** to spend during your stay.
  • Late Check-Out*:  Enjoy your room for longer.

* Subject to availability.

Restrictions apply.

 

Annual voucher - Exclusive promotion for Palladium Rewards members. Valid for your next reservation between August 08, 2023 and December 31, 2023, for stays between August 08, 2023 and April 30, 2024 at any of the hotels in the Palladium Rewards program, except for the Only You Hotel Malaga. Applies only to reservations made through direct channel (web palladiumhotelgroup.com and/or the Palladium Hotel Group Call Center).  Promotion applicable to a single reservation for up to a maximum of three rooms. This discount is personal and non-transferable. The holder of the program must make his/her reservation identifying himself/herself with the same data with which he/she registered in the Program. The discount will be 20% for Follower and Promoter levels and 25% for Lover and Fan. This promotion is cumulative to other general discounts, but it is not cumulative to other promotions applicable through promotional codes nor to the exclusive Palladium Rewards discount (5% minimum discount guaranteed), except for hotels of the Only You Hotels brand, where the promotion is not cumulative to other general or specific promotions of the Palladium Rewards program (5% minimum discount guaranteed), nor to promotions applicable through promotional codes. It is a prerequisite to have made a previous reservation during the promotion period, being this promotion communicated to the loyalty account holder's email during the first week of the following month, taking as a reference the end date of the last stay. Palladium Hotel Group reserves the right to modify or cancel the promotion.

 

The 2,500 welcome Rewards points (=10 €/$) will be given upon completion of registration in the program and will be available for redemption at any of the Palladium Rewards member establishments for a period of 3 months, after which time they will expire and cannot be used. This promotion is cumulative with other promotions of the program. Palladium Rewards reserves the right to modify or cancel the promotion without prior notice.

 

The 15,000 Rewards points after upgrading to Lover level will be awarded upon check-in for the next reservation with an expiration of 6 months.

 

The 25,000 Rewards points after upgrading to Fan level will be awarded upon check-in on the next reservation with an expiration of 6 months.

 

Webcome Package - Free Transfer: Free airport - hotel - airport transfers are shared and apply only at selected properties: hotels located in Mexico (except Grand Palladium Vallarta Resort & Spa), Dominican Republic (except Dominican Fiesta Hotel & Casino) and Jamaica. Free transfers must be booked at least 48 hours prior to arrival. In case of modification or cancellation of the booking, the transfers must be modified or cancelled accordingly, as these are two separate bookings.

 

Webcome Package - Resort Credits: vouchers worth 600 Resort Credits to be used at the following All Inclusive resorts in America: Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa, Grand Palladium White Sand Resort & Spa, TRS Yucatán Hotel, Grand Palladium Costa Mujeres Resort & Spa, Family Selection Grand Palladium Costa Mujeres Resort & Spa, TRS Coral Hotel, Grand Palladium Vallarta Resort & Spa, Family Selection Grand Palladium Vallarta Resort & Spa, Grand Palladium Punta Cana Resort & Spa, Grand Palladium Palace Resort, Spa & Casino, Grand Palladium Bávaro Suites Resort & Spa, TRS Turquesa Hotel, TRS Cap Cana Hotel, Grand Palladium Jamaica Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa.

A minimum stay of 3 nights at Grand Palladium Vallarta Resort & Spa and 4 nights at all other participating hotels is required.

 

Webcome Package - Late Check-Out: Late Check-Out is subject to availability and only applies at hotels located in Mexico, Dominican Republic (except Dominican Fiesta Hotel & Casino), Jamaica and Brazil.

 

Early Check-In free of charge subject to availability. *Exception: Only You Hotels, Grand Palladium Ibiza Resort & Spa and Grand Palladium Sicilia Resort & Spa.

 

Priority restaurant reservations. *Exception: Not available at Dominican Fiesta Hotel.

 

Unlimited reservations in restaurants. *Exception: Not available at Dominican Fiesta Hotel.

 

Breakfast included unless your rate includes it. The following restrictions apply:

- Dominican Fiesta Hotel requires a minimum of 2 nights accommodation.

- Only You requires a minimum of 3 nights accommodation.

- Ushuaia Ibiza Beach Hotel requires a minimum of 4 nights accommodation.

- Hard Rock Hotel Ibiza requires a minimum of 5 nights' accommodation

- Hard Rock Hotel Tenerife requires a minimum of 7 nights accommodation

 

The table of benefits applies only to establishments participating in the Programme. 

Tab_promoter

Discounts

Book your stay through the Palladium Hotel Group website or through our Call Center and you will receive a guaranteed 5% discount on all bookings. 

Book through the Palladium Hotel Group website or through our Call Center and you will receive a guaranteed 10% discount on all spa treatments you have in establishments taking part in the program. You can check the list of spas taking part in this program in the section: “How to collect points - Spa”

Benefit from a 20% annual discount that you will receive in January. Once you have
obtained the voucher, you can use it on your next stay. See Terms and Conditions*.

Enjoy a 10% discount on all purchases in bars and restaurants taking part in the program, even if you’re not staying with us! You can check the list of bars and restaurants taking part in the program in the section: “How to collect points - Food Service”.

Get a 10% discount on extra services you may require during your stay, such as upgrades, day passes, amenities…

Get access to company promotions before anyone else, enjoy them for longer and benefit from exclusive Palladium Rewards offers.

Points

Invite your friends to join the program and earn 500 points for each friend that you bring. You’ll be rewarded for the first 10 friends that complete registration!

Bookings made through a third party, such as tour operators or travel agents, also earn rewards! Get 600 Elite points for every night booked.

We’ll make it easy for you. You can pay for bookings and purchases using your Rewards points. If you don’t have enough points, you can use a combination of points and money. 

You can give your points to friends and family members so they can enjoy a stay with us or use our restaurants and spas. It’s totally free! 

Book your stay through the Palladium Hotel Group website or through our Call Center and you will receive 14 Elite and Rewards points for every euro or dollar that you spend.

Earn 14 Rewards and Elite points for every euro or dollar spent on purchases in restaurants and spas taking part in the program, even if you’re not staying with us! You can check the list of bars and restaurants taking part in this program in the section: “How to collect points - Food Service”. and “How to collect point - Spa”

You can redeem your available Reward points whenever you want. We won’t put a date limit on them!

Benefits

Book your stay at hotels in the Americas through the Palladium Hotel Group website or through our Call Center and benefit from our Welcome Package, which includes extras such as:

  • Free transfer**: Shared service from the airport.
  • 600 Resort Credits** to spend during your stay.
  • Late Check-Out*:  Enjoy your stay for longer.

We want you to have the welcome you deserve. That’s why we will welcome you to any of our hotels or resorts with a gift in your room. Just come visit us to find out what it is! 

* Subject to availability.

Restrictions apply.

 

Annual voucher - Exclusive promotion for Palladium Rewards members. Valid for your next reservation between August 08, 2023 and December 31, 2023, for stays between August 08, 2023 and April 30, 2024 at any of the hotels in the Palladium Rewards program, except for the Only You Hotel Malaga. Applies only to reservations made through direct channel (web palladiumhotelgroup.com and/or the Palladium Hotel Group Call Center).  Promotion applicable to a single reservation for up to a maximum of three rooms. This discount is personal and non-transferable. The holder of the program must make his/her reservation identifying himself/herself with the same data with which he/she registered in the Program. The discount will be 20% for Follower and Promoter levels and 25% for Lover and Fan. This promotion is cumulative to other general discounts, but it is not cumulative to other promotions applicable through promotional codes nor to the exclusive Palladium Rewards discount (5% minimum discount guaranteed), except for hotels of the Only You Hotels brand, where the promotion is not cumulative to other general or specific promotions of the Palladium Rewards program (5% minimum discount guaranteed), nor to promotions applicable through promotional codes. It is a prerequisite to have made a previous reservation during the promotion period, being this promotion communicated to the loyalty account holder's email during the first week of the following month, taking as a reference the end date of the last stay. Palladium Hotel Group reserves the right to modify or cancel the promotion.

 

The 2,500 welcome Rewards points (=10 €/$) will be given upon completion of registration in the program and will be available for redemption at any of the Palladium Rewards member establishments for a period of 3 months, after which time they will expire and cannot be used. This promotion is cumulative with other promotions of the program. Palladium Rewards reserves the right to modify or cancel the promotion without prior notice.

 

The 15,000 Rewards points after upgrading to Lover level will be awarded upon check-in for the next reservation with an expiration of 6 months.

 

The 25,000 Rewards points after upgrading to Fan level will be awarded upon check-in on the next reservation with an expiration of 6 months.

 

Webcome Package - Free Transfer: Free airport - hotel - airport transfers are shared and apply only at selected properties: hotels located in Mexico (except Grand Palladium Vallarta Resort & Spa), Dominican Republic (except Dominican Fiesta Hotel & Casino) and Jamaica. Free transfers must be booked at least 48 hours prior to arrival. In case of modification or cancellation of the booking, the transfers must be modified or cancelled accordingly, as these are two separate bookings.

 

Webcome Package - Resort Credits: vouchers worth 600 Resort Credits to be used at the following All Inclusive resorts in America: Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa, Grand Palladium White Sand Resort & Spa, TRS Yucatán Hotel, Grand Palladium Costa Mujeres Resort & Spa, Family Selection Grand Palladium Costa Mujeres Resort & Spa, TRS Coral Hotel, Grand Palladium Vallarta Resort & Spa, Family Selection Grand Palladium Vallarta Resort & Spa, Grand Palladium Punta Cana Resort & Spa, Grand Palladium Palace Resort, Spa & Casino, Grand Palladium Bávaro Suites Resort & Spa, TRS Turquesa Hotel, TRS Cap Cana Hotel, Grand Palladium Jamaica Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa.

A minimum stay of 3 nights at Grand Palladium Vallarta Resort & Spa and 4 nights at all other participating hotels is required.

 

Webcome Package - Late Check-Out: Late Check-Out is subject to availability and only applies at hotels located in Mexico, Dominican Republic (except Dominican Fiesta Hotel & Casino), Jamaica and Brazil.

 

Early Check-In free of charge subject to availability. *Exception: Only You Hotels, Grand Palladium Ibiza Resort & Spa and Grand Palladium Sicilia Resort & Spa.

 

Priority restaurant reservations. *Exception: Not available at Dominican Fiesta Hotel.

 

Unlimited reservations in restaurants. *Exception: Not available at Dominican Fiesta Hotel.

 

Breakfast included unless your rate includes it. The following restrictions apply:

- Dominican Fiesta Hotel requires a minimum of 2 nights accommodation.

- Only You requires a minimum of 3 nights accommodation.

- Ushuaia Ibiza Beach Hotel requires a minimum of 4 nights accommodation.

- Hard Rock Hotel Ibiza requires a minimum of 5 nights' accommodation

- Hard Rock Hotel Tenerife requires a minimum of 7 nights accommodation

 

The table of benefits applies only to establishments participating in the Programme. 

Tab_lover

Discounts

Book your stay through the Palladium Hotel Group website or through our Call Center and you will receive a guaranteed 5% discount on all bookings. 

Book through the Palladium Hotel Group website or through our Call Center and you will receive a guaranteed 15% discount on all spa treatments you have in establishments taking part in the program. You can check the list of spas taking part in this program in the section: “How to collect points - Spa”

Benefit from a 25% annual discount that you will receive in January. Once you have
obtained the voucher, you can use it on your next stay. See Terms and Conditions*.

Enjoy a 10% discount on all purchases in bars and restaurants taking part in the program, even if you’re not staying with us! You can check the list of bars and restaurants taking part in this program in the section: “How to collect points - Food Service”.

Get a 10% discount on extra services you may require during your stay, such as upgrades, day passes, amenities…

Get access to company promotions before anyone else, enjoy them for longer and benefit from exclusive Palladium Rewards offers.

Points

We welcome you to the Lover level with 15,000 Rewards points that will be awarded at check-in on your next reservation and that you can redeem over the next 6 months on your stay or on your next reservation.

Book your stay through the Palladium Hotel Group website or through our Call Center and you will receive 16 Elite and Rewards points for every euro or dollar that you spend.

Earn 16 Rewards and Elite points for every euro or dollar spent on purchases in restaurants and spas signed up to the program, even if you’re not staying with us! You can check the list of bars and restaurants taking part in this program in the section: “How to collect points - Food Service”. and “How to collect point - Spa”

You can redeem your available Reward points whenever you want. We won’t put a date limit on them!

Invite your friends to join the program and earn 500 points for each friend that you bring. You’ll be rewarded for the first 10 friends that complete registration!

Bookings made through a third party, such as tour operators or travel agents, also earn rewards! Get 750 Elite points for every night booked.

We’ll make it easy for you. You can pay for bookings and purchases using your Rewards points. If you don’t have enough points, you can use a combination of points and money. 

You can give your points to friends and family members so they can enjoy a stay with us or use our restaurants and spas. It’s totally free! 

Benefits

Book your stay at hotels in the Americas through the Palladium Hotel Group website or through our Call Center and benefit from our Webcome Package, which includes extras such as:

  • Free transfer**: Shared service from the airport.
  • 600 Resort Credits** to spend during your stay.
  • Late Check-Out*:  Enjoy your stay for longer.

Enjoy your room for longer with free Late Check-Out.

Because we know that you might have a favorite room already, we’ll book it for you on your next visit. 

You are important to us. That’s why your booking always has priority.

Enjoy your room for longer by arriving early with free Early Check-In.

Benefit from a room in a higher category than the one you booked, or even a better room (with sea view, garden view, higher up, or closer to the hotel or resort facilities). 

We want you to have the welcome you deserve. That’s why we will welcome you to any of our hotels or resorts with a gift in your room. Just come visit us to find out what it is! 

* Subject to availability.

Restrictions apply.

 

Annual voucher - Exclusive promotion for Palladium Rewards members. Valid for your next reservation between August 08, 2023 and December 31, 2023, for stays between August 08, 2023 and April 30, 2024 at any of the hotels in the Palladium Rewards program, except for the Only You Hotel Malaga. Applies only to reservations made through direct channel (web palladiumhotelgroup.com and/or the Palladium Hotel Group Call Center).  Promotion applicable to a single reservation for up to a maximum of three rooms. This discount is personal and non-transferable. The holder of the program must make his/her reservation identifying himself/herself with the same data with which he/she registered in the Program. The discount will be 20% for Follower and Promoter levels and 25% for Lover and Fan. This promotion is cumulative to other general discounts, but it is not cumulative to other promotions applicable through promotional codes nor to the exclusive Palladium Rewards discount (5% minimum discount guaranteed), except for hotels of the Only You Hotels brand, where the promotion is not cumulative to other general or specific promotions of the Palladium Rewards program (5% minimum discount guaranteed), nor to promotions applicable through promotional codes. It is a prerequisite to have made a previous reservation during the promotion period, being this promotion communicated to the loyalty account holder's email during the first week of the following month, taking as a reference the end date of the last stay. Palladium Hotel Group reserves the right to modify or cancel the promotion.

 

The 2,500 welcome Rewards points (=10 €/$) will be given upon completion of registration in the program and will be available for redemption at any of the Palladium Rewards member establishments for a period of 3 months, after which time they will expire and cannot be used. This promotion is cumulative with other promotions of the program. Palladium Rewards reserves the right to modify or cancel the promotion without prior notice.

 

The 15,000 Rewards points after upgrading to Lover level will be awarded upon check-in for the next reservation with an expiration of 6 months.

 

The 25,000 Rewards points after upgrading to Fan level will be awarded upon check-in on the next reservation with an expiration of 6 months.

 

Webcome Package - Free Transfer: Free airport - hotel - airport transfers are shared and apply only at selected properties: hotels located in Mexico (except Grand Palladium Vallarta Resort & Spa), Dominican Republic (except Dominican Fiesta Hotel & Casino) and Jamaica. Free transfers must be booked at least 48 hours prior to arrival. In case of modification or cancellation of the booking, the transfers must be modified or cancelled accordingly, as these are two separate bookings.

 

Webcome Package - Resort Credits: vouchers worth 600 Resort Credits to be used at the following All Inclusive resorts in America: Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa, Grand Palladium White Sand Resort & Spa, TRS Yucatán Hotel, Grand Palladium Costa Mujeres Resort & Spa, Family Selection Grand Palladium Costa Mujeres Resort & Spa, TRS Coral Hotel, Grand Palladium Vallarta Resort & Spa, Family Selection Grand Palladium Vallarta Resort & Spa, Grand Palladium Punta Cana Resort & Spa, Grand Palladium Palace Resort, Spa & Casino, Grand Palladium Bávaro Suites Resort & Spa, TRS Turquesa Hotel, TRS Cap Cana Hotel, Grand Palladium Jamaica Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa.

A minimum stay of 3 nights at Grand Palladium Vallarta Resort & Spa and 4 nights at all other participating hotels is required.

 

Webcome Package - Late Check-Out: Late Check-Out is subject to availability and only applies at hotels located in Mexico, Dominican Republic (except Dominican Fiesta Hotel & Casino), Jamaica and Brazil.

 

Early Check-In free of charge subject to availability. *Exception: Only You Hotels, Grand Palladium Ibiza Resort & Spa and Grand Palladium Sicilia Resort & Spa.

 

Priority restaurant reservations. *Exception: Not available at Dominican Fiesta Hotel.

 

Unlimited reservations in restaurants. *Exception: Not available at Dominican Fiesta Hotel.

 

Breakfast included unless your rate includes it. The following restrictions apply:

- Dominican Fiesta Hotel requires a minimum of 2 nights accommodation.

- Only You requires a minimum of 3 nights accommodation.

- Ushuaia Ibiza Beach Hotel requires a minimum of 4 nights accommodation.

- Hard Rock Hotel Ibiza requires a minimum of 5 nights' accommodation

- Hard Rock Hotel Tenerife requires a minimum of 7 nights accommodation

 

The table of benefits applies only to establishments participating in the Programme. 

Tab_fan

Discounts

Book your stay through the Palladium Hotel Group website or through our Call Center and you will receive a guaranteed 5% discount on all bookings. 

Book through the Palladium Hotel Group website or through our Call Center and you will receive a guaranteed 20% discount on all spa treatments you have in establishments taking part in the program. You can check the list of spas taking part in this program in the section: “How to collect points - Spa”

Benefit from a 25% annual discount that you will receive in January. Once you have
obtained the voucher, you can use it on your next stay. See Terms and Conditions*.

Enjoy a 10% discount on all your purchases in bars and restaurants taking part in the this program, even if you’re not staying with us! You can check the list of bars and restaurants taking part in this program in the section: “How to collect points - Food Service”.

Get a 10% discount on extra services you may require during your stay, such as upgrades, day passes, amenities…

Get access to company promotions before anyone else, enjoy them for longer and benefit from exclusive Palladium Rewards offers.

Points

We welcome you to the FAN level with 25,000 Rewards points that will be awarded at check-in on your next reservation and that you can redeem over the next 6 months on your stay or on your next reservation.

Book your stay through the Palladium Hotel Group website or through our Call Center and you will receive 18 Elite and Rewards points for every euro or dollar that you spend.

Earn 18 Rewards and Elite points for every euro or dollar spent on purchases in restaurants and spas taking part in the program, even if you’re not staying with us! You can check the list of bars and restaurants taking part in this program in the section: “How to collect points - Food Service”. and “How to collect point - Spa”

You can redeem your available Reward points whenever you want. We won’t put a date limit on them!

Invite your friends to join the program and earn 500 points for each friend that you bring. You’ll be rewarded for the first 10 friends that complete registration!

Bookings made through a third party, such as tour operators or travel agents, also earn rewards! Get 1,000 Elite points for every night booked.

We’ll make it easy for you. You can pay for bookings and purchases using your Rewards points. If you don’t have enough points, you can use a combination of points and money. 

You can give your points to friends and family members so they can enjoy a stay with us or use our restaurants and spas. It’s totally free! 

Benefits

Book your stay at hotels in the Americas through the Palladium Hotel Group website or through our Call Center and benefit from our Welcome Package, which includes extras such as:

  • Free transfer**: Shared service from the airport.
  • 600 Resort Credits** to spend during your stay.
  • Late Check-Out*:  Enjoy your stay for longer.

Enjoy your room for longer with free Late Check-Out.

Benefit from a room in a higher category than the one you booked, or even a better room (with sea view, garden view, higher up, or closer to the hotel or resort facilities). 

We want you to have the welcome you deserve. That’s why we will welcome you to any of our hotels or resorts with a gift in your room. Just come visit us to find out what it is! 

You are important to us. That’s why your booking always has priority.

Breakfast is the most important meal of the day. We want you to start the day off well, so we’re offering free breakfast when it’s not included in your booking! 

We are pleased to see you again. We can always guarantee availability for you if you book at least 72 hours in advance!

Enjoy your room for longer by arriving early with free Early Check-In.

Feel special with our separate Check-In zone just for you, as a thank you for being part of the Palladium Rewards family and reaching the highest level within the program.

Because we know that you might have a favorite room already, we’ll book it for you on your next visit. 

Make the most of every detail during your stay in one of our Bless Collection Hotels and Ushuaia Ibiza Beach Hotel and try our VIP amenities.

We would love for you to try out all our restaurants and sample our specialties. That’s why you are welcome to book whenever you want, with no restriction on the number of nights you’re staying with us.

Make every stay with us special by treating yourself to a circuit in our spas. Treat yourself to a unique experience, soothing body and mind.

We want to reward you for your loyalty. How? You can now enjoy the benefits of our highest level within the program for longer! (2 years). 

* Subject to availability.

Restrictions apply.

 

Annual voucher - Exclusive promotion for Palladium Rewards members. Valid for your next reservation between August 08, 2023 and December 31, 2023, for stays between August 08, 2023 and April 30, 2024 at any of the hotels in the Palladium Rewards program, except for the Only You Hotel Malaga. Applies only to reservations made through direct channel (web palladiumhotelgroup.com and/or the Palladium Hotel Group Call Center).  Promotion applicable to a single reservation for up to a maximum of three rooms. This discount is personal and non-transferable. The holder of the program must make his/her reservation identifying himself/herself with the same data with which he/she registered in the Program. The discount will be 20% for Follower and Promoter levels and 25% for Lover and Fan. This promotion is cumulative to other general discounts, but it is not cumulative to other promotions applicable through promotional codes nor to the exclusive Palladium Rewards discount (5% minimum discount guaranteed), except for hotels of the Only You Hotels brand, where the promotion is not cumulative to other general or specific promotions of the Palladium Rewards program (5% minimum discount guaranteed), nor to promotions applicable through promotional codes. It is a prerequisite to have made a previous reservation during the promotion period, being this promotion communicated to the loyalty account holder's email during the first week of the following month, taking as a reference the end date of the last stay. Palladium Hotel Group reserves the right to modify or cancel the promotion.

 

The 2,500 welcome Rewards points (=10 €/$) will be given upon completion of registration in the program and will be available for redemption at any of the Palladium Rewards member establishments for a period of 3 months, after which time they will expire and cannot be used. This promotion is cumulative with other promotions of the program. Palladium Rewards reserves the right to modify or cancel the promotion without prior notice.

 

The 15,000 Rewards points after upgrading to Lover level will be awarded upon check-in for the next reservation with an expiration of 6 months.

 

The 25,000 Rewards points after upgrading to Fan level will be awarded upon check-in on the next reservation with an expiration of 6 months.

 

Webcome Package - Free Transfer: Free airport - hotel - airport transfers are shared and apply only at selected properties: hotels located in Mexico (except Grand Palladium Vallarta Resort & Spa), Dominican Republic (except Dominican Fiesta Hotel & Casino) and Jamaica. Free transfers must be booked at least 48 hours prior to arrival. In case of modification or cancellation of the booking, the transfers must be modified or cancelled accordingly, as these are two separate bookings.

 

Webcome Package - Resort Credits: vouchers worth 600 Resort Credits to be used at the following All Inclusive resorts in America: Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa, Grand Palladium White Sand Resort & Spa, TRS Yucatán Hotel, Grand Palladium Costa Mujeres Resort & Spa, Family Selection Grand Palladium Costa Mujeres Resort & Spa, TRS Coral Hotel, Grand Palladium Vallarta Resort & Spa, Family Selection Grand Palladium Vallarta Resort & Spa, Grand Palladium Punta Cana Resort & Spa, Grand Palladium Palace Resort, Spa & Casino, Grand Palladium Bávaro Suites Resort & Spa, TRS Turquesa Hotel, TRS Cap Cana Hotel, Grand Palladium Jamaica Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa.

A minimum stay of 3 nights at Grand Palladium Vallarta Resort & Spa and 4 nights at all other participating hotels is required.

 

Webcome Package - Late Check-Out: Late Check-Out is subject to availability and only applies at hotels located in Mexico, Dominican Republic (except Dominican Fiesta Hotel & Casino), Jamaica and Brazil.

 

Early Check-In free of charge subject to availability. *Exception: Only You Hotels, Grand Palladium Ibiza Resort & Spa and Grand Palladium Sicilia Resort & Spa.

 

Priority restaurant reservations. *Exception: Not available at Dominican Fiesta Hotel.

 

Unlimited reservations in restaurants. *Exception: Not available at Dominican Fiesta Hotel.

 

Breakfast included unless your rate includes it. The following restrictions apply:

- Dominican Fiesta Hotel requires a minimum of 2 nights accommodation.

- Only You requires a minimum of 3 nights accommodation.

- Ushuaia Ibiza Beach Hotel requires a minimum of 4 nights accommodation.

- Hard Rock Hotel Ibiza requires a minimum of 5 nights' accommodation

- Hard Rock Hotel Tenerife requires a minimum of 7 nights accommodation

 

The table of benefits applies only to establishments participating in the Programme.